Problem Solution: Remington Peckinpaw Davis Inc (MMPBL 510 @ UOP)

The RPD duty steadfastly was founded by the renowned Wall route buccaneer, Sam Remington more than 35 years ago. RPD has always been a force to be reckoned with on Wall Street, until the mid-1990s when the Internet and veridical estate booms began changing the facial expression of investment (University of genus phoenix, 2006, p. 1). These changes produced a youthful layer of wealth and provided RPD with newer, tech-savvy competitors. When these tech-savvy competitors, RPD has no intention of losing its foothold on the investment world. RPD developed a strategic implementation exteriorise with the primary goal of evolution and introducing eRPD, the companys entry into on-line trading (University of Phoenix et al). Describe the Situation Issue and Opportunity Identification By evaluating the aim gathered from the RPD scenario, the writer of this piece of music has come up with some(prenominal) key issues and opportunities (See Table 1, p. 13-14). The distributor point events that lead up to the issues veneer RPD pertain to the several events that localize off a concatenation reaction. The first event pertains to an correct found in the pay Street Journal claiming that Remington Peckinpaw Davis eRPD absquatulate by glitches. Customers claim colossal errors (University of Phoenix, 2006, p. 2).

The second event pertains to eRPD customers file away complaints with the Securities and Exchange Commission (SEC) intimately log-in issues they were experiencing due to eRPD having hardware failure. This in-turn forced the brokerage firm to have to pay-out $1.7 million in damages to the customers who filed complaint (University of Phoenix et al). Finally, when the eRPD customer bulletin boards were reviewed, it divulged the call down flow of customer complaints. These complaints pertained to eRPDs long lag times in opening accounts, sporadic and wide confirmations of trades, and errors in account tuition tracking and recording (University of Phoenix et al). If you want to get a full essay, order it on our website: Ordercustompaper.com

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